Research Insights: How Digital Tools Increase Access to Government Services and Social Programs through On-time Renewals of IDs

Inter-American Development Bank; Angela Reyes

Research Insights: How Digital Tools Increase Access to Government Services and Social Programs through On-time Renewals of IDs

El envío de recordatorios por mensajes de texto SMS aumentó en 12 puntos porcentuales la probabilidad de que los ciudadanos renovaran a tiempo su cédula de identidad, mientras que el permitirles renovarlo por Internet solo aumentó las renovaciones en 8 puntos porcentuales. Ofrecer una opción virtual (en lugar de la renovación presencial) resultó menos eficaz debido a la mala experiencia del usuario con el procedimiento por Internet. Las personas más pobres que recibieron recordatorios también fueron más propensas a recibir transferencias de emergencia en especie, entregadas a través de vales digitales.

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Bibliographic Details
Main Author:	Inter-American Development Bank
Other Authors:	Angela Reyes
Language:	English
Published:	Inter-American Development Bank
Subjects:	Vital Records, Digital Platform, Digital Technology, Administrative Register, Digital Identity, Behavioral Economics, D90 - Intertemporal Choice: General, H53 - Government Expenditures and Welfare Programs, I38 - Government Policy • Provision and Effects of Welfare Programs,
Online Access:	http://dx.doi.org/10.18235/0003572 https://publications.iadb.org/en/research-insights-how-digital-tools-increase-access-government-services-and-social-programs-through
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spelling	dig-bid-node-308022023-09-12T21:32:18ZResearch Insights: How Digital Tools Increase Access to Government Services and Social Programs through On-time Renewals of IDs 2021-08-25T00:00:00+0000 http://dx.doi.org/10.18235/0003572 https://publications.iadb.org/en/research-insights-how-digital-tools-increase-access-government-services-and-social-programs-through Inter-American Development Bank Vital Records Digital Platform Digital Technology Administrative Register Digital Identity Behavioral Economics D90 - Intertemporal Choice: General H53 - Government Expenditures and Welfare Programs I38 - Government Policy • Provision and Effects of Welfare Programs El envío de recordatorios por mensajes de texto SMS aumentó en 12 puntos porcentuales la probabilidad de que los ciudadanos renovaran a tiempo su cédula de identidad, mientras que el permitirles renovarlo por Internet solo aumentó las renovaciones en 8 puntos porcentuales. Ofrecer una opción virtual (en lugar de la renovación presencial) resultó menos eficaz debido a la mala experiencia del usuario con el procedimiento por Internet. Las personas más pobres que recibieron recordatorios también fueron más propensas a recibir transferencias de emergencia en especie, entregadas a través de vales digitales. Inter-American Development Bank Angela Reyes Benjamin Roseth Diego A. Vera-Cossio application/pdf IDB Publications Panama en
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component	Bibliográfico
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region	America del Norte
libraryname	Biblioteca Felipe Herrera del BID
language	English
topic	Vital Records Digital Platform Digital Technology Administrative Register Digital Identity Behavioral Economics D90 - Intertemporal Choice: General H53 - Government Expenditures and Welfare Programs I38 - Government Policy • Provision and Effects of Welfare Programs Vital Records Digital Platform Digital Technology Administrative Register Digital Identity Behavioral Economics D90 - Intertemporal Choice: General H53 - Government Expenditures and Welfare Programs I38 - Government Policy • Provision and Effects of Welfare Programs
spellingShingle	Vital Records Digital Platform Digital Technology Administrative Register Digital Identity Behavioral Economics D90 - Intertemporal Choice: General H53 - Government Expenditures and Welfare Programs I38 - Government Policy • Provision and Effects of Welfare Programs Vital Records Digital Platform Digital Technology Administrative Register Digital Identity Behavioral Economics D90 - Intertemporal Choice: General H53 - Government Expenditures and Welfare Programs I38 - Government Policy • Provision and Effects of Welfare Programs Inter-American Development Bank Research Insights: How Digital Tools Increase Access to Government Services and Social Programs through On-time Renewals of IDs
description	El envío de recordatorios por mensajes de texto SMS aumentó en 12 puntos porcentuales la probabilidad de que los ciudadanos renovaran a tiempo su cédula de identidad, mientras que el permitirles renovarlo por Internet solo aumentó las renovaciones en 8 puntos porcentuales. Ofrecer una opción virtual (en lugar de la renovación presencial) resultó menos eficaz debido a la mala experiencia del usuario con el procedimiento por Internet. Las personas más pobres que recibieron recordatorios también fueron más propensas a recibir transferencias de emergencia en especie, entregadas a través de vales digitales.
author2	Angela Reyes
author_facet	Angela Reyes Inter-American Development Bank
topic_facet	Vital Records Digital Platform Digital Technology Administrative Register Digital Identity Behavioral Economics D90 - Intertemporal Choice: General H53 - Government Expenditures and Welfare Programs I38 - Government Policy • Provision and Effects of Welfare Programs
author	Inter-American Development Bank
author_sort	Inter-American Development Bank
title	Research Insights: How Digital Tools Increase Access to Government Services and Social Programs through On-time Renewals of IDs
title_short	Research Insights: How Digital Tools Increase Access to Government Services and Social Programs through On-time Renewals of IDs
title_full	Research Insights: How Digital Tools Increase Access to Government Services and Social Programs through On-time Renewals of IDs
title_fullStr	Research Insights: How Digital Tools Increase Access to Government Services and Social Programs through On-time Renewals of IDs
title_full_unstemmed	Research Insights: How Digital Tools Increase Access to Government Services and Social Programs through On-time Renewals of IDs
title_sort	research insights: how digital tools increase access to government services and social programs through on-time renewals of ids
publisher	Inter-American Development Bank
url	http://dx.doi.org/10.18235/0003572 https://publications.iadb.org/en/research-insights-how-digital-tools-increase-access-government-services-and-social-programs-through
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Research Insights: How Digital Tools Increase Access to Government Services and Social Programs through On-time Renewals of IDs

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