Best Practices in Finishing School Programs for the Global Services Industry

The global services industry shows steady growth and a very dynamic pathcharacterized by unprecedented fast movements towards higher value services, constant changes in business as well as in service delivery models, and an increasing number of emerging outsourcing locations. In this context, the skills demand not only increases in amount and quality, but also constantly changes. This has led many countries to develop finishing school programs as an effective tool to face this challenge and take advantage of this growing industry that seems to have room for many players, aiming at bridging the gap between formal education and industry requirements. In this paper, we review this phenomenon and summarize its best practices.

Bibliographic Details

Main Author:	Inter-American Development Bank
Other Authors:	Pablo M. García
Format:	Technical Notes biblioteca
Language:	English
Published:	Inter-American Development Bank
Subjects:	School-to-Work Transition, Private Sector, Evaluation, F14 - Empirical Studies of Trade, F16 - Trade and Labor Market Interactions, F23 - Multinational Firms • International Business, Labor pool;Finishing school programs;Global services industry;Formal education;Soft skills;Global services,
Online Access:	http://dx.doi.org/10.18235/0009207 https://publications.iadb.org/en/best-practices-finishing-school-programs-global-services-industry
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