G2PX in Nigeria

To provide assistance related to COVID-19 and to inform future shock response, Nigeria piloted digital delivery of a cash transfer program geared toward reaching the urban informal. The pilot made use of mobile technology and direct deposit, but it relied on in-person site visits and struggled to make full use of available data, hindering implementation speed. Low account penetration among informal populations and inadequate access points, among other issues plaguing the financial ecosystem, added to sluggish rollouts during pilots. While the program evolved significantly over time, incorporating the lessons from the pilots, the lack of monitoring and evaluation data prevent a full understanding of its ultimate effectiveness.

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Bibliographic Details
Main Authors: Webster, Brian, Ubah, Ubah Thomas, Pulver, Caroline
Format: Brief biblioteca
Language:English
English
Published: World Bank, Washington, DC 2023-10-23
Subjects:DIGITAL CASH TRANSFER PILOT, MOBILE MONEY ACCOUNT ACCESS, DIGITAL DIVIDE, URBAN INFORMAL POPULATIONS, TECHNOLOGY TRANSFORMATION CHALLENGES,
Online Access:http://documents.worldbank.org/curated/en/099092023102033928/P16917108c04b208c0aaa80a1b2fc918652
https://openknowledge.worldbank.org/handle/10986/40515
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Summary:To provide assistance related to COVID-19 and to inform future shock response, Nigeria piloted digital delivery of a cash transfer program geared toward reaching the urban informal. The pilot made use of mobile technology and direct deposit, but it relied on in-person site visits and struggled to make full use of available data, hindering implementation speed. Low account penetration among informal populations and inadequate access points, among other issues plaguing the financial ecosystem, added to sluggish rollouts during pilots. While the program evolved significantly over time, incorporating the lessons from the pilots, the lack of monitoring and evaluation data prevent a full understanding of its ultimate effectiveness.