Interlibrary loan/document delivery and customer satisfaction: strategies for redesigning services
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| Main Authors: | , , |
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| Format: | biblioteca |
| Published: |
New York, NY (EUA) Haworth Press
1996
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| Subjects: | BIBLIOTECAS, PRESTAMOS INTERBIBLIOTECARIOS, INVESTIGACION, RESCATE DE DOCUMENTOS, SATISFACCION DE USUARIOS DE BIBLIOTECAS, |
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