Business Registration Reform Case Studies
This case study focuses on the attempts of the government of Bulgaria (GoB) to promote and implement reform of the business registration system to better suit the new economic framework that emerged in the country following the collapse of communist rule. The uniqueness of the Bulgarian case is that there were two distinct stages of business registration reforms, which marked two separate periods in the sociopolitical development of Bulgaria: the transformation from planned to market economy and the accession of the country to the European Union (EU). This collection of case studies describes experiences and draws lessons from varied business registration reform programs in economies in vastly different stages of development: Bulgaria, Estonia, Ireland, Madagascar, and Malaysia. The case studies were written based on a desk study of reforms in each country discussed. Then, more detailed information was gathered by field-based researchers. In some cases, detail on the business registration process that was in place prior to implementation of reforms was unavailable. As such, data on the number of businesses registered and the time required to completed registration before and after the reforms cannot be compared and contrasted. The partial success of the reform during the first year was a consequence of problems in four areas: lack of legislative will, insufficient financial support, inappropriate organizational structure of the new business registration agency, and weak human resource management. All of these problems delayed progress and had negative effects on the registration agency and the business community.